Privacy Policy

Privacy Policy​

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Effective Date: June 2026
RG Property Management (“we”, “our”, “us”) is committed to protecting the privacy and confidentiality of personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

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1. Accountability

We are responsible for personal information under our control and have designated policies and practices to ensure compliance with applicable privacy legislation. All employees and authorized contractors are required to protect personal information in accordance with this Privacy Policy.

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2. Identifying Purposes

We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances of providing property management services, including:

• Tenant screening and application assessment

• Lease administration and tenancy management

• Communication between tenants, landlords, and our management team

• Maintenance coordination and service delivery

• Compliance with legal and regulatory obligations

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3. Information We Collect

We may collect personal information necessary to fulfill the above purposes, including:

• Contact information (name, phone number, email address, mailing address)

• Employment and income information (for rental qualification purposes)

• Rental history, references, and related tenancy information

• Property-related and service-related communications and documentation

• Any additional information voluntarily provided through applications or forms

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4. Consent

We obtain consent to collect, use, and disclose personal information, either explicitly or implicitly, depending on the nature of the interaction. By submitting an application, inquiry, or using our services, individuals consent to the collection, use, and disclosure of their personal information for the purposes outlined in this Policy.

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5. Limiting Use, Disclosure, and Retention

Personal information is only used or disclosed for the purposes for which it was collected, unless otherwise permitted or required by law.

• Tenant information may be disclosed to property owners (landlords) for the purposes of evaluating applications, managing tenancies, and fulfilling contractual obligations.

• Landlord contact information may be shared with approved tenants once a tenancy agreement has been executed.

• Personal information is retained only as long as necessary to fulfill identified purposes or legal requirements, after which it is securely destroyed or anonymized.

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6. Safeguards

We implement reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. Access to personal information is restricted to authorized personnel and service providers who require it to perform their duties.

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7. Accuracy

We make reasonable efforts to ensure that personal information is accurate, complete, and up to date for the purposes for which it is used. Individuals may request corrections where appropriate.

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8. Openness

We make information about our privacy policies and practices readily available to individuals upon request.

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9. Access and Correction

Upon written request, individuals may be informed of the existence, use, and disclosure of their personal information and may request access to or correction of that information, subject to legal restrictions.

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10. Third-Party Service Providers

We may engage third-party service providers (such as contractors or maintenance professionals) to assist in delivering property management services. These parties are granted access only to the personal information necessary to perform their duties and are expected to maintain appropriate safeguards.

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11. Cookies, Website Tracking, and Analytics (Wix & Google Analytics)

Our website is hosted on the Wix platform, which uses cookies and similar tracking technologies to ensure proper site functionality, security, and performance. These technologies may collect non-identifiable technical and usage data.

a. Cookies

Cookies are small data files stored on your device when you visit our website. They are used to:

• Enable core website functionality and security features

• Improve website performance and loading speed

• Remember basic user preferences

• Support form submissions and site navigation

Some cookies are essential for the website to function and cannot be disabled through our systems.

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b. Wix Platform Tracking

As a Wix-hosted website, Wix may automatically collect certain technical data, including:

• IP address (used in anonymized or aggregated form where applicable)

• Device type, browser type, and operating system

• Pages viewed, time spent on pages, and navigation behaviour

• General geographic region (not precise location)

This information is used to maintain website performance, security, and functionality, and to generate aggregated usage statistics.

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c. Google Analytics (if enabled)

We may use Google Analytics to better understand how visitors interact with our website. Google Analytics collects information such as:

• Pages visited and time spent on the site

• Traffic sources (e.g., direct, search engines, referrals)

• Device and browser information

• General demographic and interest data (in aggregated form)

We do not use Google Analytics to identify individual users, and we do not combine this data with personal information submitted through forms.

Google may process this data on servers outside of Canada. You can learn more about how Google handles data here: https://policies.google.com/privacy

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d. Consent and Control

By continuing to use our website, you consent to the use of cookies and tracking technologies as described in this Policy.

You may control or disable cookies through your browser settings. You can also opt out of Google Analytics tracking using browser tools such as:
https://tools.google.com/dlpage/gaoptout

Please note that disabling cookies may affect website functionality.

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e. No Sale of Data

We do not sell or rent website usage data or personal information to third parties.

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12. Contact Information

If you have any questions about this Privacy Policy or wish to request access to your personal information, please contact:

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RG Property Management
P.O Box 359, Coley's Point South, NL A0A1X0
customerservice@rgpropertymanagement.ca
1(709)640-4912